At Shanti Sarees, we aim to provide efficient and reliable shipping services to ensure your purchase reaches you in a timely manner. This Shipping Policy outlines our shipping methods, costs, and delivery times.
Shipping Methods and Costs
1. Standard Shipping
- We offer free standard shipping on all orders.
- Orders are typically processed and shipped within 1-2 business days.
2. Express Shipping
- Express shipping options are available at an additional cost. Please select your preferred express shipping method at checkout to see the applicable charges.
Delivery Time
1. Standard Shipping
- Delivery times for standard shipping are typically within 7-10 business days, depending on the destination.
- Please note that delivery times may vary based on your location and any unforeseen delays with the courier service.
2. Express Shipping
- Delivery times for express shipping are typically within 3-5 business days, depending on the destination.
- Please select express shipping at checkout for a faster delivery option.
Order Tracking
1. Tracking Information
- Once your order has been shipped, you will receive an email with tracking information.
- You can use the tracking number provided to track your order on the courier's website.
2. Order Status
- You can also check the status of your order by logging into your account on our website and navigating to the "Order History" section.
Shipping Address
1. Address Accuracy
- Please ensure that the shipping address provided at checkout is accurate and complete.
- We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
2. Address Changes
- If you need to change your shipping address after placing an order, please contact us immediately at support@shantisarees.in or +91 6261139819.
- We will do our best to accommodate your request, but please note that address changes may not be possible once the order has been processed and shipped.
International Shipping
1. Availability
- Currently, we only ship within India. We do not offer international shipping at this time.
Shipping Delays
1. Unforeseen Delays
- While we strive to ensure timely delivery, there may be delays due to unforeseen circumstances such as natural disasters, strikes, or other disruptions.
- We will keep you informed of any significant delays and work to resolve any issues as quickly as possible.
Lost or Damaged Packages
1. Lost Packages
- If your package is lost in transit, please contact us immediately. We will work with the courier to locate your package and provide a resolution.
2. Damaged Packages
- If your package arrives damaged, please take photos of the damage and contact us immediately. We will assist you in resolving the issue, which may include a replacement or refund.
Contact Us
If you have any questions or concerns about our shipping policy or need assistance with your order, please contact us:
- Phone: +91 6261139819
- Email: support@shantisarees.in
We are committed to providing reliable and efficient shipping services to ensure your satisfaction. Thank you for choosing Shanti Sarees.
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